"I've opened up quite a bit of messes," Tenney, 46, told Patch. "I’ll take on just about everything."
Tenney, of Bensalem, who owns Creative Ideas Carpentry By Brian Tenney, was recently recognized for his ability to take on jobs both big and small, while providing exemplary service according to Angie's List members, who gave Tenney an overall "A" rating.
Tenney won the business referral Web site's coveted Super Service Award for 2013. In order to be eligible for the award, businesses must meet specific criteria, including maintaining a 3.5 GPA as an overall grade of all member reviews and maintaining a 3.5 GPA for all reviews from the last three years.
“Only about 5 percent of the companies Creative Ideas Carpentry By Brian Tenney competes with in Philadelphia/Bucks County are able to earn our Super Service Award,” Angie’s List Founder Angie Hicks said in a press release. “It’s a mark of consistently great customer service.”
An Army veteran who was stationed at Fort Dix during Desert Storm, Tenney said he doesn't "know how else to be."
"I care a great deal," he said, adding that, in his experience, the same is not always true of other contractors. "I hear it all the time and I have for years about the crooked people out there."
Through Angie's List, Tenney said he hopes to "change the pace of that one house at a time."
For people seeking to hire contractors, Tenney recommends the following tips:
- Contact the Better Business Bureau.
- Ask the contractor if they have been bonded.
- Contractors are required to be licensed through the state of Pennsylvania. Look up the contractor's license number before agreeing to allow them to perform any work.
- Ask for customer referrals, or to see work previously completed.
For the most part, Tenney, who had worked as a sub-contractor for 11 years, is a one-man show. For bigger jobs, he brings on workers that he's known for a long time, or will hire people in a 1099 capacity. But, the help does not replace the man in charge.
"I’m there ... I’m working," Tenney said. "I’m not sending other people out. I’m in the middle of it."
The "it" that Tenney tackles ranges from patching a hole, to finishing basements, building additions and more.
"You name it," Tenney said. "My hands are in it."
His biggest job to date was a 2,800-square-foot addition that he disassembled and put back together "from roof to basement."
I’m not he cheapest guy in the world," Tenney said. "But, I know when I leave I ain’t coming back."