Power Update: 87% Restored; 40,495 to Go

Utility companies predict that most or all of Bucks County will be restored to power by midnight Sunday.

On Saturday, local utility companies restored power to more than 50,000 customers, but they still have more than 40,000 to go.

In a press release Saturday night, PECO reported that 30,000 customers remained without power in Bucks County. PPL had 5,621 and Met-Ed stated it had 4,874 customers still in the dark.

Are you one of the last 40,000? How have you been coping?

In Bucks County, Bristol, Lower Makefield, Upper Makefield, Solebury townships and New Hope were the hardest hit. PECO expects most of the remaining customers to have service restored by Sunday midnight

“I want to thank our customers for their patience and understanding as we continue to focus on safely restoring service across the region,” said Craig Adams, PECO President and CEO.  “We know it is hard to be without electric, especially for several days. I want to assure our customers that we will not stop until every last customer is restored.”


PECO set up customer information centers in the region where customers can speak with a PECO representative regarding their outage:

Sunday, Nov. 4, 9 a.m. – 5 p.m.

  • New Hope Solebury High School, 183 West Bridge Street, New Hope, PA
  • Best Buy, 1130 Easton Rd., Willow Grove, PA.
  • Upper Makefield Fire House, 1221 Taylorsville Rd., Washington Crossing, PA

PECO encourages customers to contact the company at 1-800-841-4141 throughout the day for the most updated information regarding their outage.

Glenn Smith November 04, 2012 at 11:49 AM
If 87% are already restored, it isn't very meaningful to predict that "most or all" will be restored by midnight Sunday. 87% is most, by definition. This is the sort of lack of specificity (and reliability) that PECO has demonstrated since Monday. PECO has zero credibility with me and my neighbors.
Catriona November 04, 2012 at 12:49 PM
Mr. Smith has stated my sentiments succinctly and accurately.
Tracy Cunningham November 04, 2012 at 12:51 PM
We are still out, too. PECO fixed this neighborhood - and left without noticing a blown fuse on our connection to the grid. Infuriating.
Tracy Cunningham November 04, 2012 at 12:55 PM
See you in line at Solebury HS? I'm the angry one who needs a bath.
Dawn Byers November 04, 2012 at 01:10 PM
All I can say is be thankful that your family is safe, your home is in tact and that this is just a minor inconvenience as a result of mother nature. I think it is selfish to cry about my electricity being out when our friends and neighbors only a state away are truly suffering and some have lost EVERYTHING! I commend PECO, they are doing the best they can with this natural disaster. I have seen trucks from 3 different states driving around our area along with PECO trucks. And by the way, I have no power, water, heat or internet service and it is not expected to be on for another day or so. And I am just making the best of it! It is giving me time to spend with my kids without all those electronic distractions. All of you complaining above need to look beyond yourself and your own "suffering."
Jerry Butkus November 04, 2012 at 01:10 PM
Number is very reliable. You call and are told power restored by 11pm. Have no power, call again 11pm next day so on. They have changed voice and ms so that's different.
CSD Resident November 04, 2012 at 01:10 PM
I'm going to put a sign on my front lawn that reads "I'm one of the 13%!" Ha, ha, ha....
Sharpie November 04, 2012 at 01:16 PM
Truly sorry for all those suffering and struggling w dangerous grid-system energy. It doesn't have to be this way. 5,000 patents have been denied for new energy technologies in recent years which have the power to revolutionize our nation, world, and planet. Research new energy, and the life work of an American hero, the late Dr. Brian O'Leary. Really shed some light on energy. We're living in a dark age. Come out into the light. And support those who support opening the door onto our patent system, and the new energy movement in America. It's overdue, long overdue. http://www.newenergymovement.org/
Jerry Butkus November 04, 2012 at 01:27 PM
Dawn. Many other people have it way worse. We all relalize it is esspecaly bad in parts of NY NJ. This is a central bucks patch. We pay a very high fee to PECO. I certainly don't have enough information to know if peco is incompetent or damage was so bad they did a good job. I know I didn't see crews for few days and their communication via emergency phone number is completely unreliable.
Connie Youmans November 04, 2012 at 02:50 PM
Lights out 3 pm on Monday, on at 9 am Sunday, only a small strip of houses out on Kingston Way, lights across the street and behind us. Curious that only our 12 or so houses were out. Sure glad to have it back on though. Good luck to those still waiting. Terrible waste of food that had to be thrown away. I will have a gas fired generator for the next time.
Sharpie November 04, 2012 at 02:59 PM
@Dawn While you are being thankful, Dawn, be thankful it's not the middle of January when being dependent on an antiquated (over 100 year old) grid system for energy is truly life-threatening. Be thankful it isn't below freezing while you wait. But, it doesn't have to be this way. Research new energy. It is overdue. http://www.newenergymovement.org/
Aimee A November 04, 2012 at 04:29 PM
Interesting that on Friday night the news channels were reporting 90% of the customers were back up although I could point out clusters of houses just in my township alone that were still out. Today, the number is at 87% (assuming that they made progress since Friday).........seems like the math isn't adding up.
E. Morton November 04, 2012 at 04:57 PM
I take it you have power and now feel the need to complain that people who have been without for almost a week are upset. By the way, I don't have "friends" in other states, I have family (one of whom lost his house in NYC). Feel feel to have distain on us ungrateful frozen wretches from you couch in your heated house.
Barb November 04, 2012 at 06:42 PM
We in Jamison have been lied to over and over by PECO. We have been out since Monday and waited patiently even after the tree causing the issue was removed on Wednesday. We didn't get angry and we aren't crying because we don't have power....we are crying because as of Saturday morning PECO told us our power was restored when it wasn't and then said they didn't even know the tree was removed. Seriously? We've been to the command center have in over 40 orders for repair and STILL don't have any answers. Every time we call it's a different lie. Yesterday there were 3 crews on our street and told my husband they were all sent out and needed to see who was going to do the work....guess what?? All 3 crews left with nothing done. Then we were told that that was the preliminary crew and the real crew would be put soon.....guess what......they're still not here. PECO can't do math to figure out the number restored and they cant seem to run efficiently either. Every person you talk to has a different script to read. If this was not happening to us, I would not believe. Who can we contact? State representative? News media? Obviously customers calling themselves does not help.
Kelly Donahue November 04, 2012 at 08:55 PM
Our estimate has been going back and forth between tonight (Sunday) at 11PM and tomorrow at 11PM. It's really been a mess since Thursday,when they let us know our power was back on at 10AM (our neighbors had it Wednesday at 7PM); when my husband went home at lunch to check, he found out that it wasn't working still, and we re-reported the outage. The weird thing is that as he was getting the message saying we now had service, I was showing online that we shouldn't expect it until Friday at 5:20PM. I'd be happy to give them information, and I'd be patient if I had a bit more information. It doesn't seem like they are set-up to handle any new information they get from customer feedback, and it really doesn't seem like they know what is going on - that concerns me. I'd love it if the update had more info than the generic statement - that would give me a lot more confidence in what they are saying.
DA November 04, 2012 at 09:15 PM
We just had power restored at 4PM Sunday after 6 days of nothing. What burns us up is that they said the power Companies were working around the clock - they were not! There were no trucks to be seen after about 6PM every night. I noticed the car dealers all had power but most residences did not. We have a terminally ill person in the house and it was difficult. But I am grateful, because I know that there are still others in the dark and cold. I wish everyone well.
Della Ashton November 04, 2012 at 09:42 PM
My sister in Pipersville is also in the dark with a bed-ridden invalid husband to care for. She's thankful for neighbors and co-workers to keep gas in her generator where she can plug in certain appliances temporarily. The temp in house is 54 degrees. She is still in the dark as of 4:38 pm Sunday. Her dog must be keeping her sane, because I would have lost it a long time ago. She has Met-Ed. From another "DA".
joe n November 05, 2012 at 12:47 AM
Today I visited lake Nockamixon. The marina area is now a staging area for out of state power Linemen.The lake is beautiful,but they are not living the good life.Think 16 hour days out in the cool weather,living in campers or bad motels and no home cooked meals.
Dawn Byers November 05, 2012 at 05:49 PM
@ E.Morton Obviously you didn't read my post…. I have been WITHOUT power for a week as many of these people on this comment BLOG. I have also been without water since I have a well that requires electricity. I don't have a warm couch to sit on. But I am making the most of it. I think everyone just needs to be patient and help eachother. Read before you speak…..
concerned citizen dude! November 06, 2012 at 12:22 AM
The one thing that bothered me thru this power outing was, street rd and any crossroad was very dangerous to deal with, and this being a state emergency route road to put a stop sign at these intersections was a joke! i cant believe no one wasnt injured during this event!! every township had generators working their lights but ours and not even one cop in site, whats up with that, whos in charge of our emergency readyness?
Michael November 13, 2012 at 09:15 PM
The twp manager is the emergency management coordinator. Start with him.
Michael November 13, 2012 at 09:19 PM
Sometimes its the neighbors at fault. My neighborhood has homeowners that refuse to cut down trees around power lines. They are the ones at fault for letting their trees grow and then damage the lines. Peco cant do everything


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